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The Beenos Solutions billing page gives you a complete view of your subscription and usage in one place. From here you can see which plan your workspace is on, upgrade or downgrade your subscription, update your payment method, and download past invoices. Only workspace members with the Admin role can access billing settings.

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Current plan overview

When you open Settings → Billing, the top of the page displays a summary of your current subscription:
  • Plan name — The plan your workspace is currently on (Free, Pro, or Enterprise).
  • Renewal date — The date your subscription renews and the next charge is processed.
  • Seats used — The number of workspace members currently active out of the total allowed by your plan.
This overview refreshes automatically each time you load the page, so the information always reflects the current state of your subscription.

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Available plans

Choose the plan that best fits your team’s needs. All plans include the core knowledge base and agent features.

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Upgrading your plan

1

Open Billing settings

Navigate to Settings in the left sidebar and click Billing.
2

Click Upgrade

Click the Upgrade Plan button next to your current plan summary.
3

Choose a plan

Review the plan options and click Select on the plan you want to move to.
4

Enter payment details

If you do not already have a payment method on file, enter your credit card information in the secure payment form. Existing payment methods are pre-filled automatically.
5

Confirm your upgrade

Review the order summary — including the prorated charge for the remainder of your current billing period — and click Confirm Upgrade. Your new plan limits take effect immediately.

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Payment methods

To add or change the credit card on file, scroll to the Payment Method section on the billing page and click Update Payment Method. You are redirected to a secure card entry form powered by Stripe. Enter your new card details and click Save. The new card becomes the default for all future charges. If your payment fails — for example, because a card expires — Beenos Solutions sends a reminder email and retries the charge over the following three days. Update your payment method promptly to avoid any service interruption.

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Invoices and usage

The Invoices section lists every past charge with the date, amount, and plan period covered. Click Download next to any invoice to save a PDF copy for your records. Below the invoice list, the Usage section shows your current-period consumption across key metrics:
  • API calls made vs. your monthly limit
  • Number of active knowledge base sources
  • Total conversation sessions across all agents
Usage resets at the start of each billing cycle.
The Enterprise plan is not available for self-serve sign-up. To discuss Enterprise pricing, custom API limits, dedicated support, and SLA options, contact the Beenos Solutions sales team at sales@beenossolutions.com. A member of the team will respond within one business day.
Switching to annual billing saves you up to 20% compared to the monthly rate. You can toggle between monthly and annual billing on the upgrade screen or by clicking Switch to Annual in your current plan summary. The discount is applied immediately and reflected in your next invoice.