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A knowledge base in Beenos Solutions is the foundation of every intelligent agent you build. It acts as a structured, searchable repository where you store your documents, web pages, and text content — all of which are automatically processed and indexed so your AI agents can retrieve precise, grounded answers at query time. Whether you’re uploading internal documentation, product manuals, or support articles, the knowledge base ensures your agents always have access to the right information.

Key Concepts

Content Sources

Add content from multiple input types — upload documents (PDF, DOCX, TXT, and more), provide web URLs for crawling, or paste plain text directly into the editor. Every piece of content you add becomes a source tracked individually within your knowledge base.

Indexing

When you add a source, Beenos Solutions automatically parses, chunks, and embeds its content into a vector index. This process makes your content semantically searchable and keeps it ready for fast retrieval by connected AI agents.

Search

Your knowledge base supports semantic search, keyword search, and a hybrid mode that combines both. Agents query the index in real time, and you can also run manual searches directly from the dashboard to verify what your agents can find.

Agent Connection

Link one or more knowledge bases to any agent you create. Connected agents draw exclusively from the sources you’ve indexed, ensuring responses stay grounded in your content rather than relying on general model knowledge alone.

Knowledge Base Limits

Your plan determines how many sources you can add and how much total storage your knowledge bases can use. The table below summarizes the limits for each tier. If you reach your plan’s storage limit, new sources will be rejected until you remove existing content or upgrade your plan. Enterprise customers can contact their account manager to configure custom limits.
Ready to start adding content? Head to the Adding Content guide to upload documents, crawl URLs, or paste text into your knowledge base.