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Beenos Solutions AI agents are intelligent assistants that draw exclusively from your connected knowledge bases to answer user questions. Instead of relying on generic AI responses, each agent retrieves the most relevant content from your documentation, articles, or uploaded files and uses it to generate accurate, grounded answers — complete with source citations. You can deploy an agent anywhere your users are: embedded on your website, shared as a direct link, or integrated into your own application via the REST API.

Create an Agent

Set up a new AI agent, connect it to your knowledge base, and write a welcome message for your users.

Configure Behavior

Customize your agent’s persona, tone, response style, and conversation limits.

Deploy

Publish your agent as a chat widget, a shareable link, or via the REST API.

Integrations

Connect your agent to third-party tools, CRMs, and messaging platforms.

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How agents work

Beenos Solutions agents use a retrieval-augmented generation (RAG) pipeline to produce accurate, knowledge-grounded responses. Here is what happens each time a user sends a message:
  1. Query — The user submits a question through the chat interface, shareable link, or API.
  2. Retrieval — The agent searches your connected knowledge base for the most semantically relevant content chunks.
  3. Generation — The retrieved content is passed to the large language model (LLM), which uses it to compose a clear, contextual answer.
  4. Citation — The agent returns its response along with direct references to the source documents or articles it drew from.
This pipeline ensures that every answer is traceable back to your content, so you always know exactly where the agent’s information comes from.

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Agent capabilities

Beenos Solutions agents support a broad set of conversational and retrieval features out of the box:
  • Natural language Q&A — Users can ask questions in plain language; no special query syntax is required.
  • Multi-turn conversation — The agent maintains context across multiple messages within a session, allowing follow-up questions and clarifications.
  • Source citations — Every response includes links or references to the knowledge base content used to generate the answer.
  • Fallback behavior — When no sufficiently relevant content is found, the agent delivers a configurable fallback message rather than guessing.
  • Language detection — The agent automatically detects the language of the incoming question and responds in kind, or you can fix it to a specific language.
Beenos Solutions agents are designed to answer only from your knowledge base. They will not generate information that isn’t grounded in your content, and every response cites its sources so users can verify and explore further.